Effective Date: 30 March 2026
Last Updated: 30 March 2026
Global Arogyalaya (“we,” “us,” or “our”) operates the website https://globalarogyalaya.com (the “Site”).
This Privacy Policy explains how we handle your personal data with transparency, care, and responsibility.
1. Who We Are
Global Arogyalaya
Kerala Ayurvedic Panchakarma Treatment Centre
Shanthinagar Colony, Near Shanthinagar Bus Stop
Hydershakote, Hyderabad – 500091
Email: globalarogyalaya@gmail.com
Phone: +91 91214 44134
2. What Data We Collect
We collect only the minimum personal data necessary to respond to your inquiries, schedule consultations, and provide services.
a. Information You Voluntarily Provide
When you contact us via website forms, email, phone, or WhatsApp, we may collect:
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Name (to address you)
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Phone number and/or email (to respond and confirm appointments)
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Brief health concern (optional, only if you choose to share)
This information is used solely to respond to your request and provide relevant services.
b. Automatically Collected Data
When you visit our website, certain technical data may be collected automatically:
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IP address
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Browser type
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Device information
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Pages visited
This data is used in an anonymized form to improve website performance and user experience.
c. Cookies
We use essential cookies required for the proper functioning of our website.
If analytics tools (such as Google Analytics) are enabled, they may collect anonymized usage data to help us understand how visitors interact with our site. These tools do not identify individual users.
We do not use cookies for personalized advertising.
You can disable cookies through your browser settings; however, some features of the site may not function properly.
3. Legal Basis for Processing (GDPR)
We process your personal data based on the following legal grounds:
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Consent: When you voluntarily provide your details
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Legitimate Interest: To respond to inquiries and improve our services
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Legal Obligation: To comply with applicable laws (e.g., medical record retention)
4. How We Use Your Data
We use your data only for:
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Responding to consultation requests
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Scheduling and confirming appointments
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Sending appointment reminders
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Providing information about our services (only with your consent)
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Improving website performance and patient experience
We do not use your data for automated decision-making or profiling.
5. Data Sharing
We do not sell, rent, or trade your personal data.
We may share your data only in the following situations:
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With our doctors and administrative staff for providing care
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With trusted service providers (e.g., website hosting, email services, communication platforms like WhatsApp), strictly for operational purposes
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When required by law or regulatory authorities
All third-party providers are required to maintain confidentiality and protect your data.
6. Data Transfers
Some of our service providers may store or process data outside India.
In such cases, we ensure appropriate safeguards are in place to protect your personal data in accordance with applicable data protection laws.
7. Data Retention
We retain personal data only as long as necessary for the purpose it was collected, or as required by law.
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General inquiries: retained for operational follow-up
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Medical-related data: typically retained for 3–5 years as required
After this period, data is securely deleted or anonymized.
8. Data Security
We implement appropriate technical and organizational measures to protect your data, including:
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Restricted access to sensitive information
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Secure data storage systems
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Data minimization practices
However, no method of transmission over the internet is completely secure. We recommend sharing sensitive medical information during in-person consultations or phone calls rather than online forms.
9. Your Rights (GDPR & India DPDPA)
You have the right to:
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Access the personal data we hold about you
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Request correction of inaccurate data
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Request deletion of your data (subject to legal obligations)
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Withdraw consent at any time
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Object to certain types of processing
To exercise your rights, contact us at globalarogyalaya@gmail.com.
We will respond within 30 days.
10. Consent and Opt-Out
By providing your contact details, you consent to us using them to respond to your inquiry.
You may withdraw consent at any time.
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To unsubscribe from communications:
Email us with “UNSUBSCRIBE” in the subject line -
To request data deletion:
Email us with your request
We will process such requests within 7–30 days.
11. Children’s Privacy
Our services are not intended for individuals under 18 years of age.
We do not knowingly collect data from minors. If you believe a child has shared personal data with us, please contact us immediately, and we will delete the information promptly.
12. Medical Disclaimer
The information provided on this website is for general informational purposes only and does not constitute medical advice.
Diagnosis and treatment should always be conducted by a qualified Ayurvedic physician through proper consultation.
13. Changes to This Policy
We may update this Privacy Policy periodically.
Any changes will be posted on this page with an updated “Last Updated” date.
14. Contact Us
If you have any questions or requests regarding this Privacy Policy:
Global Arogyalaya
Email: globalarogyalaya@gmail.com
Phone: +91 91214 44134
15. Grievance Officer (India)
As required under applicable Indian laws:
Dr. Y. Asha Jyothi
Founder & Ayurvedic Physician
Email: globalarogyalaya@gmail.com
Phone: +91 91214 44134
We aim to resolve all grievances within 30 days of receipt.
16. Acknowledgement
By using our website or providing your information, you acknowledge that you have read, understood, and agreed to this Privacy Policy.